Testimonials

To Don, Lynette and all at Potteries Mortgage Desk.

Thank you all so much for your hard work and support throughout the recent purchase of our new home. We received expert advice ,delivered in a friendly and “plain English “ way at every step towards completion. Excellent value for money. We already have and will continue to highly recommend your services. Many thanks.

Carol and Damion
April 2026

We have worked with Don and his team three times, and each experience has reaffirmed our trust in his professionalism and expertise. Don’s extensive knowledge and attentive approach made our mortgage process smooth and stress-free, and we truly value his guidance. We highly recommend Don to anyone seeking a reliable and knowledgeable mortgage professional, we look forward to continuing our relationship with Potteries Mortgage Desk for our next renewal! Many Thanks Don and Lynette.

Pia and Chaz
October 2025

Don is always a pleasure to work with. He spends time understanding what you need and how he can get the best products for you. His knowledge of the market is excellent

Dave S
Source: Client questionnaire
May 2024

We can’t thank Don and his team enough! We felt very supported throughout the whole process. Things were completed in a very timely manner, and we were kept in the loop throughout. We felt Don cared and was really passionate about getting us the best deal for us and this showed through his practice and approach. Further, he was very open and honest with us throughout when recommending how we should move forwards. Overall, we felt we were in very good hands, Thank you again.

Beck R.
Source: Client questionnaire
Feb. 2024

Service was swift, well explained and reached the correct product for my circumstances.

Simmon W.
Source: Client questionnaire
Jan. 2024

I have used Don to help arrange critical illness cover and life insurance for my business, which as the director of a limited company is especially important for my future protection. Don is very clear cut and efficient at what he does and produced me multiple options of cover and discussed them all fully for me. I will not hesitate to recommend his services going forward and use him again myself in the future.

Andrew S.
Source: Client questionnaire
Dec. 2023

Absolutely fabulous service… would recommend.

Tracy E.
Source: Client questionnaire
Nov. 2023

Don Nicely from Potteries Mortgage Desk has helped us secure buy-to-let mortgages and insurance policies to protect our business, and we couln’t be happier with his services.

From the moment we engaged with Don, it was evident that he possesed a wealth of knowledge and experience in the mortgage industry. His expertise and understanding of the market were evident as he guided us through the process of acquiring mortgages for our investment properties. Don took the time to explain every step thoroughly, ensuring that we were well-informed and confident in our decisions.

What sets Don apart from the other mortgage brokers is the dedication to finding the best deals for his clients. He goes above and beyond to search for mortgage options that perfectly suit our requirements, taking into account our financial circumstances and long-term goals.

Don promptly responds to all our queries and provides regular updates. As a result, we feel supported and well taken care of, making the entire experience seamless and stress-free. If you are in need of a dedicated and knowledgeable mortgage broker, we wholeheartedly recommend Don Nicely from Potteries Mortgage Desk.

Alexandra Powell – Architect, Director
Powell Design & Construction Ltd
Oct. 2023

Don Nicely is great, very honest, informed, and gives excellent advice! I was particularly pleased when Don followed up with accountants and estate agents on my behalf. Highly recommended!

Nicki W.
Source: Client questionnaire
May 2023